 | This is a copy of my resume in PDF format. |
 | This is a summary sample of a project that I was in charge of completing. I utilized a popular Business Analysts Process to achieve the change. |
| While working on a project to troubleshoot Citrix Receiver issues, I was asked to create a workflow chart for troubleshooting common problems experienced in the environment. |
| During a project that used to create a script for automating a task, I was asked to create a process flow chart to highlight what the process was doing. |
Systems I have managed in the past:
- iSCSI HP storage
- VMWare ESX
- Citrix
- Blackberry
- AS/400 (iSeries)
- Data Protection Manager
- eVault backup solution
- Altiris
- Windows servers
- Active Directory
- Exchange 2007
- SharePoint 2012
- Microsoft Office 2010
- Sophos Anti-Virus
- SQL 2005
- HTML & CSS (IIS)
- Print Services
- WSUS
- System Center Operations Manager
- Mimecast email archive
- Linux appliance servers.